The World Quality Report 2020-21 (WQR) has launched! This annual report is the only global study that analyzes responses from over 1750 QA/testing managers, CIOs, and other IT professionals in 32 countries, across ten industry sectors, and discusses the trends shaping QA and testing today, along with recommendations for addressing tomorrow’s challenges.

The Financial Services sector is fast-moving and tends to be at the forefront in the adoption of new technologies and approaches.  During this session, we will share the key findings from the World Quality Report 12th edition and explore the current trends in #QualityEngineering and #SoftwareTesting within the Financial Services industry.

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Malcolm Isaacs
Head of Product Marketing, Functional Testing and SAP Modernization - Micro Focus

Malcolm is a highly motivated, customer-oriented and results-driven software professional, with experience designing, implementing and evangelizing solutions.
He has worked in a number of positions over the course of his career,
including developer, team leader and architect.

Dhiraj Sinha
VP Digital Assurance and Quality Engineering - Capgemini Financial Services

Dhiraj is a seasoned leader in the software engineering domain who combines a strong technology focus with business acumen. At Capgemini, he has been a key leader of digital assurance and quality engineering practice, with a special focus on driving large scale transformation. He is the lead author for the 2020-21 edition of the World Quality Report.

Key topics covered during the session include:

  • How AI and ML will be used in quality assurance going forward.
  • Best practices followed during the Covid pandemic and how they can be taken forward in the post-Covid world.
  • What QA teams be doing to address the increasing expectations from their stakeholders by making testing smarter and by transforming their role from testers to the orchestrator of quality.


5th May, 2021
DATE05 May, 2021 TIME10:30 AM - 11:45 AM BST VENUEOnline
  • 10:30 – 10:30  Welcome Guests
  • 10:30 – 10:40  Micro Focus Introduction on the WQR 12th Edition
  • 10:40 – 11:10  Capgemini Presentation
  • 11:10 – 11:25  Breakout Sessions
  • 11:25 – 11:45  Summary & Conclusion

To Register

The Virtual Event – Key findings from World Quality Report 12th Edition: a Financial Services perspective – is an exclusive roundtable event created for thought-provoking discussions between executives, to come together to discuss industry trends and topics at a high level, peer-to-peer environment.

This virtual event is limited to a number of guests.  Participation is free of charge.
Please note that your registration of the virtual event shall only be confirmed once the request is authorised and BEE sends an official confirmation email.

For further information, kindly send a quick email to

JOIN US for senior-level conversations, exchange of ideas and networking at Be Exclusive Events’ intimate, Executive Virtual Event – Key findings from World Quality Report 12th Edition: a Financial Services perspective.

This particular event would be of interest to professionals with the following titles:

  • Chief Technology Officer
  • Chief Information Officer
  • Chief Finance Officer
  • CxOs, SVP/EVP/VPs and Head of departments with responsibilities in IT, Fintech, Technology, IT Engineering, IT Strategy, Innovation, Cloud and Digital Transformation.


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