The last few weeks has seen brands undertake remarkable digital transformations in customer service that previously would have taken months rather days.  A modus operandi of digital communications in place of voice and home working for advisors (many of whom were not previously agents) has been established,much to the delight of consumers and advisors alike. It is now time to put into place a conversational strategy for the medium and longer-term.

Join LivePerson and your peers to explore how the world’s leading and most innovative brands are scaling their messaging, AI and automation capabilities to support their customers in the current environment and hear their conversational plans for the new normal that will follow.

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Join us and gain insight into…

  • Why and how leading global businesses have reacted to the closure of voice operations and turned to digital conversations, and scaled this across the customer journey
  • How to move from “business continuity” to a strategic medium and long term approach
  • Given the disruption already caused, how to create a conversational strategy from the ground up rather than based on legacy processes
3rd Jun, 2020
DATE03 June, 2020 TIME10:00 AM - 11:00 AM CET VENUEOnline
  • 10:00 – 10:10 Welcoming Guests
  • 10:10 – 10:40 Speaker Presentation
  • 10:40 – 11:00 Q&A

To Register

The virtual event – The Contact Centre Is Closed: Disrupt Your Thinking – is an exclusive webinar created for executives to come together to discuss industry trends and topics at a high level, peer-to-peer environment.

This webinar is limited to a number of executive guests.  Participation is free of charge.
Please note that your registration of the virtual event shall only be confirmed once the request is authorized and BEE sends an official confirmation email.

For further information, kindly send a quick email to

JOIN US for senior-level conversations, exchange of ideas and networking at Be Exclusive Events’ intimate, Executive Virtual Event – The Contact Centre Is Closed.


This particular event would be of interest to professionals with the following titles:

  • Chief Digital Officer
  • Chief Technology Officer
  • Chief Information Officer
  • Chief Customer Officer
  • Chief Marketing Officer
  • Chief Operations Officer
  • CxOs, SVP/EVP/VPs and Head of departments with responsibilities in Customer Care, Marketing, DigitalTechnology and Operations.


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