Every aspect of the customer journey is now conversational.


David’s Bridal helps customers plan the wedding of their dreams through Apple Business Chat, information on The Home Depot’s products and services are now available via SMS, and the luxury shoe brand Tamara Mellon targets its customers via conversational ads.


From luxury retail to mass market to home improvement stores: learn how leading retail brands deliver a one-to-one personalised experience across the customer journey, at scale, in today’s preferred channel: Messaging.

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Join Us and…

Learn about the conversational customer journey at The Home Depot, David’s Bridal and Tamara Mellon.

  • Stay in contact with your customers throughout the entire customer lifecycle: from marketing and care to upsell
  • The conversational customer journey starts from the consumer’s intent: what is the purpose of his request?
  • Improve customer experience through automation and artificial intelligence and create personalised connections at scale


5th Nov, 2020
DATE05 November, 2020 TIME06:30 PM - 10:30 PM VENUETo be provided upon registration
  • 17:30 Chauffeur Service
  • 18:30 Executive Dinner Reception & Welcome Cocktail
  • 19:15 Executive Peer Introduction
  • 19:30 Starter
  • 20:00 Expert Speaker Presentation
  • 20:20 Questions & Answers
  • 20:40 Main Course
  • 21:30 Dessert
  • 22:15 Chauffeur Service
  • 22:30 End of Executive Dinner

To Register

The Executive Dinner “The Conversational Customer Journey: Serving Customers Through Personalised AI-Powered Conversations” is an exclusive event created for executives to come together to discuss industry trends and topics at a high level, peer-to-peer environment.


This exclusive event is limited to a number of executive guests.  Participation is free of charge.
Please note that your registration of the event shall only be confirmed once the request is authorized and BEE sends an official confirmation email.


To register or further information, kindly send a quick email to Reg@BeExecutiveEvents.com

JOIN US for senior-level conversations, exchange of ideas and networking at Be Exclusive Events’ exclusive, intimate Executive Dinner – The Conversational Customer Journey.


This particular CxO Dinner would be of interest to executives with the following titles:

  • CxOs / CDOs
  • SVPs / EVPs / VPs
  • Director and Head of departments with responsibilities in Digital Transformation, Customer Experience, Marketing, CRM and Customer Service.


Establishing and sustaining trusted partnerships

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