In today’s digital landscape, every company delivering Business Technology Services operates in a multi-vendor ICT environment.  To ensure seamless alignment with business strategy, it is essential for all technology partners to work in harmony.  However, each partner often has its own service level agreement (SLA) and may utilise different tools for managing tasks such as incident and change requests.

For organisations to remain productive and succeed in the digital age, a unified and harmonised service experience is vital.  This holds true regardless of the underlying systems or the specific service providers involved.

Service Integration and Management (SIAM) plays a pivotal role in effectively managing services in multi-vendor environments.  In this webinar, our expert panel will explore how to address these challenges and streamline service delivery, leveraging insights from the Scopism | Sofigate 2024 Global SIAM Survey.

Spread The Word

During the Event, the expert panel will discuss.

  • How can an organisation build control and performance to it’s vendor ecosystem?
  • What are the stratetic drivers for organisations to consider SIAM as a practice in their ecosystem?
  • What benefits do organisations hope to achieve?
  • How will AI be in use to improve the performance and increase self service?
  • What challenges do organisations usually face?

 

Why Attend?

This webinar offers a unique opportunity to gain a comprehensive understanding of how adopting Service Integration and Management (SIAM) can transform your organisation’s control, performance, and service delivery within a multi-vendor ecosystem.  Expert insights will focus on building a strategic SIAM practice, leveraging AI for increased efficiency, and enhancing service delivery.  Attendees will also gain valuable real-world examples and best practices, with a dedicated Q&A session to answer specific questions.

Don’t miss this opportunity to engage with leading experts and gain practical knowledge for improving your service management approach in the digital age.

29th Jan, 2025
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DETAILS
DATE29 January, 2025 TIME10AM UK | 11PM CET VENUEOnline
AGENDA:
  • 10:00 – 10:05 Welcome and Session Overview
  • 10:05 – 10:15 Keynote Presentation: The Strategic Role of SIAM in a Multi-Vendor Environment
  • 10:15 – 10:30 Exploring the Global SIAM Survey 2024 Results
  • 10:30 – 10:40 Case Study: Best Practices for SIAM Implementation
  • 10:40 – 10:45 Expert Panel Discussion: The Future of SIAM
  • 10:45 – 10:55 Q & A
  • 10:45 – 11:00 Closing Remarks

To Register

The Virtual Event – Discussing the Global SIAM Survey 2024 Results – offers a unique opportunity for industry professionals to participate in high-level discussions and peer-to-peer networking.

Participation in this event is entirely free of charge.
Please note that registration for this virtual event is subject to confirmation. Once your registration is approved, you will receive an official confirmation email from BEE.

For more information and to secure your place at this exclusive event, please reach out to us at Webinars@BeExecutiveEvents.com. We look forward to your participation and to exploring the transformative insights from the Global SIAM Survey together.

JOIN US for an exclusive virtual event hosted by Be Exclusive Events & Scopism | Sofigate, where senior professionals will engage in high-level discussions, exchange innovative ideas, and network on – offers a unique opportunity for industry professionals to participate in high-level discussions and peer-to-peer networking.

This particular event would be of interest to professionals with the following titles:

  • Chief Executive Officer
  • Chief Information Officer
  • Chief Technology Officer
  • Chief Digital Officer
  • CxOs, SVP/EVP/VPs, Head of departments, Managers and Consultants with responsibilities in Service Integration Manager (SIAM), Sales, ManagementBusiness Development, Procurement, Digital Transformation, DX, IT Operations, IT Automation, IT Transformation, IT Governance, Service Delivery, Service Management, Service Integration, Software Solutions, Compliance, Customer Success, Quality Assurance, Managed Services, Technical and Strategy.

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