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The SIAM Approach

Enhancing Customer Experience
and Cost Efficiency with Integrated Service Management

Effective government services depend on strong IT and digital systems. Every organization needs a technology strategy that provides innovative, cost-effective solutions in a secure and reliable way. While outsourcing these services is an option, it can lead to a loss of control, poor collaboration, duplication, poor value for money, and difficulty in managing the entire service.

Around the world, public and private sector organizations are using Service Integration and Management (SIAM) as an approach to deliver excellent service from complex supply networks.

This event will be held on two dates, September 12th and September 19th. We’ll introduce the key drivers for SIAM and share two case studies that demonstrate its benefits. We’ll also show you where you can learn more.

Why attend?

By attending this event, you will learn:

  • The importance of a clear sourcing strategy.
  • How to implement Service Integration and Management (SIAM) from procurement through operations.
  • How to build an IT environment that addresses both current and future customer needs.
  • How to map and manage your vendor landscape effectively.
  • Strategies for efficiently onboarding and offboarding vendors.

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13:00 – 13:05
Welcome Back and Session Overview
13:05 – 13:20
Implementing SIAM: Best Practices
13:20 – 13:35
Case Study 2: SIAM in the Public Sector
13:35 – 13:50
Measuring SIAM Success
13:50 – 14:00
Q & A
14:00
Closing Remarks
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What is the dress code for this event?

The dress code for this event is semi-formal attire. We want our guests to feel comfortable and stylish, so we recommend dressing up a bit but still keeping it fun and festive. Think cocktail dresses and suits, but feel free to add your own personal flair!

Can I purchase tickets at the door?

Tickets may be available for purchase at the door, but we highly recommend purchasing in advance to secure your spot and avoid long lines. Check our website for ticket availability and pricing, and make sure to arrive early if you plan to buy your ticket at the door.

Is there parking available at the venue?

Yes, there is parking available at the venue. We have arranged for on-site parking or nearby parking options to make it convenient for our guests. Check our website for specific parking details and directions to the venue.

Are children allowed at this event?

While we welcome all ages at our events, this particular event is designed for an adult audience. We suggest finding a babysitter or leaving the little ones at home so you can fully enjoy the festivities. Check our website for future family-friendly events.

Can I bring my own food and drinks?

No outside food or drinks are allowed at this event. We have carefully curated a selection of food and drinks for our guests to enjoy, and outside food or drinks may not meet our safety and quality standards. But don’t worry, we have plenty of options available to satisfy any cravings or dietary restrictions.

Photos

Event Details

Days
Hours
Minutes
Seconds
Start Date
2024-09-19
End Date
2024-09-19
Event Time Zone
GMT+0
To be provided upon registration
To be provided upon registration
Category

Sponsors