Having a conversational strategy in 2020 is as important for leading brands as a web or digital strategy was in the past. The benefits for your business go beyond the immediate operational expenditure savings and CSAT increases – a conversational approach transforms the relationship you have with your customers and is a win-win-win, leading to happier customers, happier agents, significant efficiencies and new opportunities for your business.
The Conversational Customer Journey
How to unlock success with conversational AI
Why attend?
Join us and gain insights about:
- Make your business conversational
- Deliver one-to-one conversations at scale for better engagement
- Interact from initial enquiry to sale, retention and upsell
- Benefit from efficiency savings
Share this event

VP Market Development, LivePerson
Alan Ranger
The dress code for this event is semi-formal attire. We want our guests to feel comfortable and stylish, so we recommend dressing up a bit but still keeping it fun and festive. Think cocktail dresses and suits, but feel free to add your own personal flair!
Tickets may be available for purchase at the door, but we highly recommend purchasing in advance to secure your spot and avoid long lines. Check our website for ticket availability and pricing, and make sure to arrive early if you plan to buy your ticket at the door.
Yes, there is parking available at the venue. We have arranged for on-site parking or nearby parking options to make it convenient for our guests. Check our website for specific parking details and directions to the venue.
While we welcome all ages at our events, this particular event is designed for an adult audience. We suggest finding a babysitter or leaving the little ones at home so you can fully enjoy the festivities. Check our website for future family-friendly events.
No outside food or drinks are allowed at this event. We have carefully curated a selection of food and drinks for our guests to enjoy, and outside food or drinks may not meet our safety and quality standards. But don’t worry, we have plenty of options available to satisfy any cravings or dietary restrictions.