SIAM and Defence

Enabling Capability, Collaboration and Interoperability Across Defence Ecosystems

Defence increasingly operates as a complex ecosystem involving internal organisations, strategic suppliers, SMEs, technology partners and international allies.

As these ecosystems become more connected, a critical question emerges: how can stakeholders collaborate effectively across organisational, supplier and national boundaries?

This executive virtual event brings together members of the Scopism SIAM and Defence Working Group to share emerging insights from a new white paper examining the role of Service Integration and Management (SIAM) in defence.

The discussion will explore SIAM as an enterprise capability for connecting organisations, suppliers and outcomes. It will also consider the relationship between SIAM, architecture and interoperability, and how defence organisations can balance innovation and agility with resilience, readiness, security and control.

Drawing on perspectives from different defence contexts, the session will examine what effective service integration could mean for the increasingly federated and interconnected defence ecosystems of the future.

In this session, we will examine:

The defence integration challenge
The role of SIAM in defence
Collaboration, federation and interoperability
Industry, innovation and future defence ecosystems
Key considerations for defence leaders

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Claire has over 20 years’ experience as a service management consultant, trainer, speaker and author. She is the founder of Scopism, specialising in publications, events and consultancy focused on Service Integration and Management (SIAM). She led the team that created the SIAM Foundation and Professional Bodies of Knowledge and established the global SIAM community. Since 2018, she has been recognised by Computer Weekly as one of the most influential women in UK tech and was named an HDI Top 25 Thought Leader in 2024.

CEO & Founder

Claire Agutter

Scopism

Lene Hinz-Berg is a Senior Manager at Accenture and Nordic/Netherland SIAM Domain Lead, specialising in Enterprise IT Operating Models, Service Integration and Management (SIAM), governance, and organisational transformation. With more than 35 years of experience spanning leadership, advisory, operations, and strategic supplier ecosystems, she has built a reputation for bridging business objectives, operational realities, technology organisations, and partner networks. Lene is particularly passionate about operationalisation: transforming strategy, governance, and organisational intent into practical capabilities and measurable outcomes. Her work focuses on evolving SIAM beyond traditional Service Management and positioning Service Integration as a business-enabling capability within modern Enterprise IT Operating Models. She is also the creator of a modular SIAM operating model structured around 44 service integration capabilities across three maturity levels, designed to help organisations adopt and mature SIAM in a pragmatic and scalable manner. Additionally, her recent more work has included Defence transformation, interoperability-oriented IT operating models, based on the application of SIAM principles within complex mission-driven ecosystems.

Sr Mgr & Nordic/Netherland SIAM Domain Lead

Lene Hinz-Berg

Accenture

Award-winning technology leader, service and solution architect and transformation consultant with over 20 years of experience delivering complex change for Customers across Commercial, Defence and Public Sector organisations. Passionate about turning strategy into operational reality, Nabeel specialises in service and system integration, procurement, transition and supplier ecosystems, helping organisations align people, suppliers and technology around shared outcomes.