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Service Management Automation Information Exchange
Go Beyond ITSM with ESM

London, September 13th 2023

You are invited to join OpenText at the SMAX Information Exchange in London on September, 13th.
Learn more from our product experts and local customers at this half-day event followed by a scrumptious luncheon at the acclaimed Manicomio restaurant within walking distance of the venue.

The pace of digital transformation is accelerating, requiring ITSM to adapt and modernise as organisations prepare for the future. Is your organisation ready?
According to IDC, more than 60% of organisations are shifting or increasing their technology spend to transform their business for the digital future, and are increasing their use of higher velocity and more business-critical technologies. Service management needs to become more agile and accessible to cope with this fast-paced environment and the expectations that come with it.

SMAX enables organisations to elevate service management with embedded operational excellence and an optimized platform that sparks user productivity.

Join Open Text and your peers for a discussion on how SMAX provides an intelligent approach to extending service management beyond the IT function with digital speed and a superior user experience.

Why attend?

CUSTOMER USE CASE FROM THE UNIVERSITY OF MILAN

“Introducing SMAX gives us a single point of contact and an efficient way to track our requests, ensuring we maintain our SLAs and improve our service delivery. The combination of SMAX with Universal Discovery and CMDB supports our staff onboarding processes, greatly improving productivity.”, Yuri Pasquinelli — IT Director, University of Milan.

Outcomes:

  • Boosted productivity for nearly 200,000 users with easy self-service.
  • Strengthened SLA compliance with intuitive out-of-the-box capabilities.
  • Improved service quality through full request visibility and traceability.
  • Enabled end-to-end asset lifecycle management with effective CMDB integration.

Read the case study.

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What is the dress code for this event?

The dress code for this event is semi-formal attire. We want our guests to feel comfortable and stylish, so we recommend dressing up a bit but still keeping it fun and festive. Think cocktail dresses and suits, but feel free to add your own personal flair!

Can I purchase tickets at the door?

Tickets may be available for purchase at the door, but we highly recommend purchasing in advance to secure your spot and avoid long lines. Check our website for ticket availability and pricing, and make sure to arrive early if you plan to buy your ticket at the door.

Is there parking available at the venue?

Yes, there is parking available at the venue. We have arranged for on-site parking or nearby parking options to make it convenient for our guests. Check our website for specific parking details and directions to the venue.

Are children allowed at this event?

While we welcome all ages at our events, this particular event is designed for an adult audience. We suggest finding a babysitter or leaving the little ones at home so you can fully enjoy the festivities. Check our website for future family-friendly events.

Can I bring my own food and drinks?

No outside food or drinks are allowed at this event. We have carefully curated a selection of food and drinks for our guests to enjoy, and outside food or drinks may not meet our safety and quality standards. But don’t worry, we have plenty of options available to satisfy any cravings or dietary restrictions.

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Event Details

Days
Hours
Minutes
Seconds
Start Date
2023-09-13
09:30
End Date
2023-09-13
Event Time Zone
GMT+0
To be provided upon registration
To be provided upon registration
Category

Sponsors