Linkedin Facebook Xing Instagram Twitter

Discussing the Global SIAM Survey 2024 Results Fireside Chat

Fireside Chat

In today’s digital landscape, every company delivering Business Technology Services operates in a multi-vendor ICT environment.  To ensure seamless alignment with business strategy, it is essential for all technology partners to work in harmony.  However, each partner often has its own service level agreement (SLA) and may utilise different tools for managing tasks such as incident and change requests.

For organisations to remain productive and succeed in the digital age, a unified and harmonised service experience is vital.  This holds true regardless of the underlying systems or the specific service providers involved.

Service Integration and Management (SIAM) plays a pivotal role in effectively managing services in multi-vendor environments.  In this webinar, our expert panel will explore how to address these challenges and streamline service delivery, leveraging insights from the Scopism | Sofigate 2024 Global SIAM Survey.

Why attend?

During the Event, the expert panel will discuss.

  • How can an organisation build control and performance to it’s vendor ecosystem?
  • What are the stratetic drivers for organisations to consider SIAM as a practice in their ecosystem?
  • What benefits do organisations hope to achieve?
  • How will AI be in use to improve the performance and increase self service?
  • What challenges do organisations usually face?

 

Why Attend?

This webinar offers a unique opportunity to gain a comprehensive understanding of how adopting Service Integration and Management (SIAM) can transform your organisation’s control, performance, and service delivery within a multi-vendor ecosystem.  Expert insights will focus on building a strategic SIAM practice, leveraging AI for increased efficiency, and enhancing service delivery.  Attendees will also gain valuable real-world examples and best practices, with a dedicated Q&A session to answer specific questions.

Don’t miss this opportunity to engage with leading experts and gain practical knowledge for improving your service management approach in the digital age.

Share this event

No data was found
10:00 – 10:05
Welcome and Session Overview
10:05 – 10:15
Keynote Presentation: The Strategic Role of SIAM in a Multi-Vendor Environment
10:15 – 10:30
Exploring the Global SIAM Survey 2024 Results
10:30 – 10:40
Case Study: Best Practices for SIAM Implementation
10:40 – 10:45
Expert Panel Discussion: The Future of SIAM
10:45 – 10:55
Q & A
10:45 – 11:00
Closing Remarks
No data was found
What is the dress code for this event?

The dress code for this event is semi-formal attire. We want our guests to feel comfortable and stylish, so we recommend dressing up a bit but still keeping it fun and festive. Think cocktail dresses and suits, but feel free to add your own personal flair!

Can I purchase tickets at the door?

Tickets may be available for purchase at the door, but we highly recommend purchasing in advance to secure your spot and avoid long lines. Check our website for ticket availability and pricing, and make sure to arrive early if you plan to buy your ticket at the door.

Is there parking available at the venue?

Yes, there is parking available at the venue. We have arranged for on-site parking or nearby parking options to make it convenient for our guests. Check our website for specific parking details and directions to the venue.

Are children allowed at this event?

While we welcome all ages at our events, this particular event is designed for an adult audience. We suggest finding a babysitter or leaving the little ones at home so you can fully enjoy the festivities. Check our website for future family-friendly events.

Can I bring my own food and drinks?

No outside food or drinks are allowed at this event. We have carefully curated a selection of food and drinks for our guests to enjoy, and outside food or drinks may not meet our safety and quality standards. But don’t worry, we have plenty of options available to satisfy any cravings or dietary restrictions.

Photos

Event Details

Days
Hours
Minutes
Seconds
Start Date
2025-01-29
End Date
2025-01-29
Event Time Zone
GMT+0
To be provided upon registration
To be provided upon registration
Category

Sponsors