Das zukunftstaugliche Contact Center

Schnell & flexibel durch KI-gestütztes Messaging

In recent weeks, LivePerson has helped companies from banking to telecommunications to retail to completely transition their customer service to AI-powered messaging and work from home.

All this without compromising customer experience or quality. The contact center of the future is being reinvented today – efficiency, speed, and flexibility are essential in customer service, not just in the current situation.

Why attend?

Learn in this webinar how AI-powered messaging will future-proof your contact center. Here you’ll learn valuable tips on how to:

  • ensures continued operations even when working from home.
  • Interactions were automated, thereby expanding contact center capacity.
  • Shifting calls to messaging to increase agent capacity.
  • Keeping your customers informed helps prevent churn and reduces the volume of incoming interactions.

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Als Experte für digitale Transformation hilft Moritz groß angelegte Programme rund um KI-gestütztes Messaging für LivePersons Enterprise Kunden zu realisieren.  Während seiner langjährigen Beschäftigung bei Accenture Interactive war er für globale Conversational Commerce Projekte zuständig.

Chief Product Evangelist

Moritz Fischaleck

10:30 – 10:40 Begrüßung der Teilnehmer
10:40 – 11:25 Präsentation
11:25 – 12:00 Themendiskussion
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What is the dress code for this event?

The dress code for this event is semi-formal attire. We want our guests to feel comfortable and stylish, so we recommend dressing up a bit but still keeping it fun and festive. Think cocktail dresses and suits, but feel free to add your own personal flair!

Can I purchase tickets at the door?

Tickets may be available for purchase at the door, but we highly recommend purchasing in advance to secure your spot and avoid long lines. Check our website for ticket availability and pricing, and make sure to arrive early if you plan to buy your ticket at the door.

Is there parking available at the venue?

Yes, there is parking available at the venue. We have arranged for on-site parking or nearby parking options to make it convenient for our guests. Check our website for specific parking details and directions to the venue.

Are children allowed at this event?

While we welcome all ages at our events, this particular event is designed for an adult audience. We suggest finding a babysitter or leaving the little ones at home so you can fully enjoy the festivities. Check our website for future family-friendly events.

Can I bring my own food and drinks?

No outside food or drinks are allowed at this event. We have carefully curated a selection of food and drinks for our guests to enjoy, and outside food or drinks may not meet our safety and quality standards. But don’t worry, we have plenty of options available to satisfy any cravings or dietary restrictions.

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Event Details

Days
Hours
Minutes
Seconds
Start Date
2020-05-26
10:30
End Date
2020-05-26
Event Time Zone
GMT+0
To be provided upon registration
To be provided upon registration
Category

Sponsors